Services for Business

Business Process Optimization

Inefficient processes drain resources, leading to lost productivity and lower employee morale, both of which ultimately affect your bottom line.

We’ll begin with a thorough analysis of your current workflows, identifying bottlenecks and inefficiencies. Then we’ll work closely with your team to develop a customized plan for process refinement, implementing automation as much as possible to streamline your operations.

The goal is to make scaling a breeze, and to free up time for you and your staff to focus on more important things.

Training

  • We’ll train your staff on just about any platform or piece of software your organization uses. Perfect for when you’re deploying a new tool, or for establishing best practices in one you already have.

    Examples include:
    Slack, Gmail, Google Calendar, Google Drive, Google Chrome, Safari, Asana, ClickUp, Miro, Typeform, Zapier, Freeform, Apple Calendar, Pages, Numbers, Keynote, TextExpander, Qwilr, Outlaw… and more!

  • Are you switching your employee(s) from Windows to macOS or from Android to iOS? Many people find this overwhelming—but our training will make it feel easy, and even fun!

    (Note: this service is specific to transitioning to macOS or iOS, not the other way around.)

  • We offer training specifically for IT staff too!

    Examples include:

    SaaS Administration (for specific platform)
    Google Apps Manager (GAM) CLI tool,
    TextExpander Advanced
    Ticketing tool (Zendesk, Freshdesk, etc.) use/configuration
    Support soft skills (deescalation, effective communication)

Consultation

  • Looking to roll out a better platform for project management, contracting, whiteboarding, or something else your employees do on a daily basis? We’ll talk with you and other key stakeholders to gather technical functionality requirements, assess the leading platforms in the applicable functionality space, and report back with a comparative analysis and a recommendation for the best fit and best value.

    We can also help with acquiring the tool you choose—scheduling product demos as needed, leading vendor communications, sorting out licensing options, and more.

  • We’ll take you or your colleague(s) through all available administrator settings within a given platform your organization currently uses.

    We’ll demystify the ambiguous settings, explain the implications of changing them, and if relevant, recommend specific setting changes to improve data security and employee experience.